SendLabs

With SendLabs Enhanced Deliverability Monitoring, you'll have best-in-class deliverability tools and solutions working for you, combined with the human factor of proactive monitoring and intervention to help ensure the highest rate of emails make it into the inbox around the country or across the globe.

It’s simple: Increase the percentage of mail making it into the inbox and increase your campaign results. Here's what the service provides marketers and IT professionals with:

• Email Authentication Implementation Assistance
  Getting started off on the right foot calls for proper email authentication to be implemented. SendLabs will work directly with your IT department to ensure Reverse DNS, Sender ID/SPF and Domain Keys are setup and configured for your sending IP’s.
  
  
• Custom MTA configuration & maintenance
  SendLabs will configure delivery of your dedicated mail for optimum delivery and throughput. Over time, ISP’s change their connection and throttling requirements and SendLabs will proactively maintain the appropriate configurations, ensuring greater delivery to the ISP’s.
  
  
• Real-time Message Delivery Monitoring
  Sleep well knowing the SendLabs team is monitoring all of your outgoing mail over 130 domains and ISP’s globally including U.S., European, Canadian, Asia-Pacific, Latin America & B2B markets. Real-time data reports on the percentage of mail that reaches the inbox, arrives in the bulk folder or went missing at each ISP.
  
  
• RFBL Setup & Monitoring
  Reputation metrics are measured daily with each send, including sender score, accepted rate, complaint rate, unknown user rate and spam traps. In addition, periodic review of campaign creative and coding best practices that influence deliverability will keep you at the highest inbox placement.
  
  
• ISP Intervention & Resolution
  There are times when some of your mail is mistaken for a variety of reasons as spam by receiving ISP’s. Other times, mail will be rejected for seemingly no reason. SendLabs will reach out on your behalf and resolve any connection and delivery issues at any ISP.
  
  
• Black List Monitoring & Resolution
  Blacklisting happens. As part of our monitoring service to you, we’ll monitor your IP addresses on more than 170 different blacklists and work to remove them on your behalf.
  
  
• Per Campaign Diagnostics & IP Reputation Monitoring
  Reputation metrics are measured daily with each send, including sender score, accepted rate, complaint rate, unknown user rate and spam traps. In addition, periodic review of campaign creative and coding best practices that influence deliverability will keep you at the highest inbox placement.

SendLabs Delivery Assurance Solutions are offered as a managed service to clients who desire the highest sending reputation and the largest number of emails arriving at the inbox. To learn more, please contact us.