No gold. No platinum either. We laugh when we see some support packages out there. I mean, when you need help with something, shouldn't you have options and shouldn't they be always available to you?
Contact Support You can drop a note to our support team right here and we'll promise to respond within the hour.
(please use your company email and not a free ISP like @gmail or @yahoo. ect.)
1. Help Center If you have a question, start by visiting the Help Center (link in top right of your account) to start.
2. Email Support Can find the answer? You can quickly document your issue by completing the form to the left and sending it to our support team. We promise to respond within the hour.
3. Connect with your Account Manager If you have been assigned an Account Manager, please email or call them directly.