Notes from the Lab

The SendLabs Blog

Monday, March 26, 2007

Targeted emails or emailing your targets?

I admit it. My name is Josh and I used the term ‘e-blast’ shamelessly and with reckless abandon for several years. Please forgive me.

If you’re a marketing professional and even if you’re not, the term ‘e-blast’ is one that is probably familiar to you. I’m not sure where I started using it, probably starting somewhere in the middle ages of e-marketing (the early 2000s) when I was working for a professional sports team. In the past few weeks, I’ve realized and learned that the term ‘e-blast’ is about as archaic as a VCR or those old bag phones that were the granddaddy for the modern cell phone.

Why is this? Well, take a look at definitions for the word ‘blast’. “A forcible stream of air, gas or steam from an opening…” Yeesh. “A violent explosion…” Yikes. “A destructive or damaging influence.” Ugh.

That’s exactly what you want to avoid when it comes to emails to your clients, customers and prospects! However, needless and unspecific e-blasts can do just that. They can alienate your audience by coming off as just hot air, thus potentially damaging your brand and the effectiveness of future emails. Sound bad? Yes, but luckily there is help.

Companies like SendLabs offer solutions like helping target your email to the right demographics. For example, if you have a special offer that you’d like to send to two different audiences, you can do that. How great is that? I can’t tell you the amount of non-targeted emails I get from clothing companies that already have my demographic information. While I can appreciate a sale on bikini tops and glittered lip gloss, I’d much rather receive something that is targeted at me, therefore increasing the chance that I actually (gasp) buy something I want from that company.

Think of your own e-marketing efforts. How many different audiences do you have? 5? 28? Just one? In this era of sending out emails, the words “You can’t” simply shouldn’t exist anymore. Let your mind roam free and let the results speak for themselves. Quite simply, targeted emails work and will result in higher open rates, click-throughs and hopefully, results. Let us know what you’re thinking and we can help.

Just ease up on the forcible streams of air, ok?

-Josh
Your friendly, neighborhood Inbox Expert

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